We’re sad to see you go!

 Whether your switching from Pro to the free version, transitioning to a multi-license account, or retiring, we want to help make this transition easier.

Requesting a refund

Subscribers can request a full refund up to 30 days following their subscription start date. Please note requests for refunds following this 30 day period will not be fulfilled.

 Transitioning from individual Pro to a multi-license subscription

If your administrator purchases licences for use by individuals at your institution during your subscription term we will gladly provide you with a prorated refund on your subscription.  

If you would like to request a refund on a recent subscription purchase or renewal, contact info@socrative.com. 

  • Your credit card may apply additional fees when exchanging from non-US currency.
  • Refunds will be issued by the payment method used for the billing cycle.

You can cancel an upcoming renewal through your Socrative Account by navigating to Profile > Account and by toggling Auto Renew off. 

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