Skip to main content
All CollectionsGetting StartedFor School Admins
Firewall Settings and Allowlist Socrative Services
Firewall Settings and Allowlist Socrative Services

Certain domains and URLs need to be allowed for Socrative to run smoothly

Kenny Dickie avatar
Written by Kenny Dickie
Updated over a week ago

One of the common reasons that Socrative appears to be down or unavailable is that there is website blocking within the classroom or Wi-Fi environment. Socrative is a secure service (https) and requires allowing/whitelisting in most Wi-Fi environments that have content restrictions in place.

Firewall Settings & Allowlist

Accessing Socrative's free and professional services requires that you configure your firewall to allow certain domains.

If you wish to use our video feature, the following must also be added to your allowlist:

  • *

  • *

To fully optimize performance, improve latency, and increase usable bandwidth for our services, it may be necessary to implement bandwidth management and traffic shaping software; this way you can prioritize the traffic on your network.

Of the sites needing to be allowed or whitelisted, we recommend that has its traffic prioritized for quality of service.

*Needs to be wildcarded to unblock all subdomains.

Did this answer your question?