Renewal

  1. Login to Socrative using a browser (not the Teacher App)
    • Open header menu
    • Select “Profile”
    • Click “Account” Tab
    • Renew License button displayed if…
      • Account expires in 60 days or less
      • Account expired less than 30 days ago
    • Click “Renew License” button
      Renew_License.png
  2. Enter License details
    • If you are using a License Key for renewal (provided by a license purchaser)...
      • Click “Enter License Key”
      • Copy and paste license key into License Key field
        Click Activate
    • If you are renewing a Socrative PRO license...
      • Select amount of seats to renew
        • 1 for yourself
        • Add more if renewing a license for use by multiple teachers
        • NOTE: Seats equates to amount of teacher accounts for the license.  Each teacher using a license seat will receive their own PRO account. Students are always free and do not require additional seats for the license.
      • Select amount of years for the license
    • If you have a coupon code…
      • Enter coupon code in appropriate field
      • Click Apply
    • If you are renewing a bulk license, but do not intend to upgrade your Free account to PRO as part of the purchase…
      • Remove the checkmark from “Apply one seat to my account”
    • If you do not want your account to auto renew when the license expires…
      • Remove the checkmark from “Auto Renew”
  3. Click “Review and Pay”
  4. Review the license details
    • If license details are incorrect…
      • Click “Previous” or “Change” and edit license details
    • If renewing 25 or more seats for the license…
      • You may request information about payment options other than a credit card by clicking “Other Payment Options”
        • Click “Yes” in popup (New page/tab will open)Review license details
        • Click “Submit”
  5. Enter Credit Card Details
  6. Click “Purchase”
    • Congratulations, PRO renewal is complete!
    • Receipt details will be displayed
    • A receipt will be emailed to the address on record for the purchasing account
    • Receipt will contain license details, including the license key.
    • If renewing license with more than 1 seat... 
      • Sharing the license key with individuals will allow them to activate their own PRO account (using a seat from the license).
    • When a user activates a PRO account with a license key…
      • Individuals without Socrative accounts will receive a new PRO account
      • Individuals with Free accounts will be upgraded to PRO
      • Individuals renewing a PRO account will be added to the license.  The new license will overwrite the old license.