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Changing and Resetting Your Password

Whether you’ve forgotten your password or want to update it for better security, this guide will walk you through the steps.

Written by David Hemary
Updated over a week ago

How to update or change your password

1. Click on your initial in the top right corner and go to Profile

2. Click Change Password, and a new section will expand to change your password

3. Enter your old password and your new password.

4. Click save once done, and your new password will be set!

✍️ If you do not see the option to change your password, then you likely registered in Socrative using Single Sign-on (Google). You will need to change your password with Google.

How to request a password reset

If you are having trouble logging into your teacher account or don't remember the password you set, you can reset the password at login.

  1. First, go to the Teacher Login Page.

  2. Click Reset Password.

  3. Next, enter your email address, and click Submit.

  4. A password reset email will be sent to your email inbox. (This might take a couple of minutes.)

  5. Click on the link in the email, then enter your new password. Once you click Submit, you'll get a confirmation message and then be taken to the Login Page. You can now use the new password to log in.

Not receiving a password reset email

If you have requested a password reset but the email has not arrived in your inbox, please follow these steps:

  • Check your Spam or Junk folder: Automated messages are occasionally redirected there by email filters.

  • Search your inbox: You can search for the sender address noreply@socrative.com to locate the message.

  • Try an alternative email: If the email still doesn't appear, it is possible the account was registered under a different address. We recommend trying any other email addresses you may have used to sign up.

🚨 If you are a student and having trouble logging into Socrative, please get in touch with your teacher to confirm the room name and your student ID. Student logins to Socrative are different from teacher logins, as they just require a room name and no email address or password.

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