To keep your account secure and accessible, you’ll need to verify the email address used for your Socrative account.
✅ If your account was created by our team as part of a school subscription, it will be automatically confirmed and no further action is required to verify.
How to Verify Your Email Address
To confirm your email address, a verification code will be sent to the email used for your Socrative account.
⏰ Verification codes expire in 15 minutes. A new code can be requested after your current code expires.
New Accounts
When you sign up for a new Socrative account, you’ll see a Verify Email screen.
A one-time 6-digit code will be sent to the email address you used to sign up.
Enter the code into the text field provided.
Click Submit to verify your email.
Existing Accounts
If you’re signing into an existing account that hasn’t been verified yet, you’ll see a Confirm Email Address screen.
Click Confirm email address to send a verification code to the email shown.
If you can’t access that email, click Change your email address now to update it.
After confirming the email, you’ll be prompted to enter the 6-digit code sent to your inbox.
Enter the code to complete verification.
Issues with Email Verification
Here’s how to solve the most common issues with email verification.
I can't access the email address used for my account
I can't access the email address used for my account
Click Change your email address now to update it.
Once changed, a code will be sent to the new address.
I made a typo when signing up
I made a typo when signing up
You’ll need to create a new account using the correct email address. Otherwise, you'll be unable to receive the verification code.
I didn’t receive the code
I didn’t receive the code
Wait a few minutes, as it can take some time for the code to arrive.
Check your spam, junk, or “other” inbox folders.
Make sure your email provider allows messages from noreply@socrative.com.
If the code still doesn’t arrive, ensure the correct email address is shown and click Resend Code to try again.
Be sure you haven’t requested too many codes in a short time, as this may delay delivery.
My verification code expired
My verification code expired
Verification codes are only valid for 15 minutes.
Go back to the screen and click Resend Code to get a new one.
I entered the verification code but it didn’t work
I entered the verification code but it didn’t work
Double-check that you’re entering the most recent code you received.
Make sure there are no spaces or extra characters.
If the issue continues, try resending the code and entering the new one.
I'm not sure if my account is verified
I'm not sure if my account is verified
The verification screen will appear if your email address is not yet verified.
If you're able to launch quizzes, access your quiz library, and view your reports, then your email address is already verified.