Socrative will never sell your personal data to third parties and does not engage in any personal predictive profiling.
To support the delivery of our services, to provide customer support, and for the delivery of notifications, Socrative engages with carefully selected data sub-processors. These sub-processors have access to certain customer data in order to perform their tasks.
Prior to engaging any third party, Socrative performs due diligence to assess their privacy, security, and confidentiality practices. All sub-processors rely on Standard Contractual Clauses to safeguard mechanism for the transfer of data outside of the EU and are GDPR compliant.
In addition, we share teacher personal data with other teachers through a teacher’s profile and/or newsfeed, depending on the newsfeed privacy settings. We share teacher’s name and school with students and parents.
We share student personal data only with that student’s teacher(s) and parent(s) and as expressly described in our Privacy Policy and our COPPA Privacy Policy.
Socrative's current sub-processors, their location, and the services they provide are as follows:
Name | Description | Location | Teacher PII Processed | Student PII Processed |
Amazon Web Services | Database hosting - all data and content contained in Socrative is stored in AWS. | USA | User Login, User Profile, Room Info, IP Address, School Info, Subscription Info* | User Login, User Profile |
CloudFront | Content delivery network for application performance improvement. CloudFront is a service provided by AWS. | USA | IP Address, User Profile, Room Info, Filenames** | File Names** |
Intercom | Product notification, marketing outreach, and technical support delivery. | USA | User Login, User Profile, IP Address, School Info, Subscription Info* | None*** |
Pubnub | Collection and transmission of event data from the application client to the server. | USA | User Login, User Profile, Room Info, IP Address, School Info, Subscription Info* | User Login, User Profile |
Sentry | Application error monitoring to identify application problems and troubleshoot issues. | USA | IP Address, User Profile | None |
*Subscription Info is only included for teacher users who have a purchase history for individual Pro subscriptions
**CloudFront processes file URLs which may contain PII included in the file name of uploaded content
***Intercom may contain student information If students contact customer support directly from our support page (help.socrative.com).
Definitions
PII: Personally Identifiable Information
User Profile: First name, last name, email address, login credentials
School Info: School name and location
Room Info: Room name and type (public or private)
Subscription Info: Subscription plan and term dates
Metadata: Contextual information such as your device type, operating system, activity timestamps
If you have questions about the third party sub-processors who have access to your personal data, please contact us at privacy@socrative.com.