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Data Handling FAQ for Socrative AI

Everything you need to know about the data privacy and security practices for Socrative's AI features

Alexandra Craciun avatar
Written by Alexandra Craciun
Updated over a week ago

Socrative now includes AI powered features, such as the AI Question Generator and AI Insights. Because data protection is essential, especially in educational environments, this FAQ explains how data is handled for these tools, what information is and is not processed, and how we ensure full compliance with GDPR, UK GDPR and the EU AI Act.

How safe is using AI in Socrative?

Our AI sub-processor, OpenAI, is held to the same high data privacy and security standards as all other sub-processors. They are GDPR compliant and are certified with leading industry privacy and security standards including ISO27001, SOC 2, and SOC 3. Find OpenAI’s Privacy Policy here, and their Security Portal here for more information.

Will students have access to AI in Socrative?

No, only teachers will be able to access the he AI Question Generator or AI Insights. The extent to which students will experience our AI feature is that AI-generated content will be visible to students following review and approval by their teacher.

AI Insights – What data does it use?

To generate anonymised, question-level insights for teachers, AI Insights uses only the information necessary to analyse student performance:

  • Question text and any explanation text

  • Student responses for short answer questions

  • Student selections for multiple choice and true or false questions

  • Aggregated performance data such as percentage correct and option selection counts

Only the answer content and question context are included, and no student identifiers of any kind are sent to OpenAI.

This means:

  • No student names

  • No email addresses

  • No profile information

  • No device or account identifiers

  • Room names or student nicknames used in the quiz

AI Insights processes only anonymised response text and statistical patterns so the analysis cannot be linked back to any individual student.

Will any student data be shared to our sub-processor, OpenAI?

No, there will be no student data shared for any AI feature. The quiz content generated by our AI Question Generator will also require review and approval by the teacher before becoming visible to student users, with options to edit or discard the AI-generated content. AI Insights analyzes student responses, but only after they are anonymized inside Socrative.The AI receives answer data without any names, emails, IDs, or information that could identify a specific student.

As with all of our sub-processors, only the limited, necessary data required to provide the feature will be collected and shared to OpenAI.

We may store limited, anonymized results data internally to measure feature usage and effectiveness. No identifiable student data is used for model training or shared outside Socrative.


Note: Students may occasionally include personal details in their written answers. These responses are still anonymized before being sent to OpenAI, which never receives student profiles or identifiers. Teachers should also avoid typing personal information into AI prompts, since anything manually entered will be included in the request.

Do I have to use the AI feature in Socrative?

No, there will be no limitations in your use of Socrative if you choose not to use the AI features.

How do I know that content generated by AI is accurate and factual?

Accuracy is a current known limitation of generative AI which is why all of our AI-generated content requires review and approval by a teacher before being implemented. It will be up to the teacher to determine whether the content provided is accurate and meets their needs for a given activity. To improve results, we encourage including the subject and student grade/age range to help provide contextually appropriate results.

Are there limits to what I can use as a prompt or ask the AI feature to do?

While there are no technical limitations in place, you are discouraged from including personal data (such as names, email addresses, birthdays, etc.) in the content of your prompts, as well as abusive or derogatory language or profanities.

This applies to both the AI Question Generator and AI Insights. OpenAI will monitor prompt inputs for abusive language for up to 30 days after the prompts are received.

What happens to the data included in my prompts?

Data input into our AI features as prompts will be stored by OpenAI for a maximum of 30 days before being fully deleted. Data provided to OpenAI by Socrative in the form of a prompt is not used for further training of the OpenAI model. See more information from OpenAI here.

Is Socrative compliant with the EU AI Act?

Yes. While AI systems deployed within the education field are considered high-risk, Socrative's use of AI is limited to the following acceptable intended uses:

- Performing narrow procedural tasks

- Detecting decision-making patterns or deviations from prior decision-making patterns without replacing or influencing human assessments

Socrative is compliant with Chapters I and II of the EU AI Act which will be enforced as of February 2nd, 2025.

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