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Understanding the Data Available in Socrative
Understanding the Data Available in Socrative

What user information do administrators have the right to review

Brinna Smith avatar
Written by Brinna Smith
Updated over a week ago

As an administrator or decision maker of your school’s Socrative account, there may be times that you would like access information about who among your teachers and students are using Socrative and how they’re interacting with the app. While we understand your interest and the potential benefits this information could provide to plan and manage your implementation, there are restrictions we need to follow when it comes to handling the personally identifiable information (PII) of our users.

What is PII?

Firstly, let’s clarify what PII is. PII is any information that can be used to identify a specific individual, such as their name, email address, phone number, or even their location (like the school they work at or attend). PII can be further divided into two categories, direct or indirect PII.

  • Direct PII is data that can be used to identify a specific individual by itself (such as their name or email address).

  • Indirect PII cannot identify a specific individual by itself, but can when combined with other data points (such as their initials combined with their school).

In both cases, this information is sensitive and needs to be specially handled to prevent identity theft, harassment, and other forms of misuse.

How does Socrative protect our users privacy?

In order to protect the privacy of our users and prevent misuse of their personal information, we have a strict Privacy Policy in place that governs how we can collect, store, and share user data. This policy is designed to ensure that user data is only used for legitimate purposes and is protected from unauthorized access.

One of the ways that we protect user privacy is by limiting access to PII. This means that users are not allowed to view details about other users or their PII unless they have been granted explicit permission to do so. An example of this is Socrative’s Shared Library. While user PII is revealed within the Member’s tab of the Library, only users who have been provided with the sharing link will be able to accept inclusion in the Library and appear within this tab. Additionally, quizzes contained within a Shared Library exist separately from any reports or data pertaining to the launching of those quizzes for students. If an administrator wanted to see a list of all students who have completed a quiz housed within a Shared Library, we would not be able to provide that information as we could not confirm that the admin had permission to view the PII of those students.

We understand that these limitations can sometimes be frustrating or pose challenges to managing Socrative at your school, but they are in place to protect the privacy of our users and ensure that personal information is kept secure. If you have concerns about data privacy or our handling of personal data, please review our Privacy Policy or contact privacy@socrative.com.

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