What is a Team?
A team in Socrative is a collection of users (teacher accounts) that share a subscription plan. Teams allow a single Socrative user to purchase a subscription with multiple "seats" (individual plan memberships that grant access to the paid features of the selected plan), and these seats can be assigned to teacher accounts on your team to unlock the selected plan's paid features on their accounts.
Teams can be managed from a central dashboard where team members can be invited, upgraded, and assigned a team role.
📝 As a member of a team in Socrative, the content of your quiz library is still private. Team members can collaborate on shared content in Socrative by creating a Shared Library, and individual quizzes can also be shared with other users directly.
Team Settings
You can view and edit the settings for your different teams by navigating to your profile on the top right and selecting Plans and Members.
Viewing and Selecting Your Team
When you are a member of multiple teams, you can view your different teams by navigating to your profile in the top right navigation menu and selecting Plans and Members. Select your team from the 'Viewing team:' selector (if it’s not already selected) to reveal your plan details and team members.
On the ‘Choose a Plan’ page, you can select your team from the ‘Viewing plans for team’ dropdown before choosing a plan.
💡Socrative users can be members of up to 3 teams simultaneously
Managing a Team’s Subscription
From your team’s settings, you can:
Rename Your Team – Choose a unique name for your team.
Upgrade or Renew – Purchase a paid subscription for your team.
Manage Subscription – View and edit the billing details and invoices for the team’s paid plan and seats.
View Plans – See additional paid plan options available for your team.
The Plan details section will display your plan type, billing period, renewal date, and number of seats purchased/available for the team. The number of "seats" available refers to the number of additional teacher accounts that can join your team with paid features unlocked.
Upgrading a Team Subscription
You can unlock the paid features of Socrative for your team by purchasing a subscription with one or more seats for those users. From your team's settings page, ensure the correct team is selected in the 'Viewing Team:' selector and click the Upgrade or Renew option under 'Plan Details'.
Learn more about upgrading your team's plan: Upgrading Your Account
Renewing or Upgrading an Expired Subscription
If a team subscription expires, the team owner or admin can renew or upgrade to a new paid subscription from the team’s settings page as described above.
Managing Team Members and Roles
Team Roles
Teams consist of three roles: Owner, Admin, and Member. Each role has a set of actions they can perform – owners and admins are also members but with additional permissions.
| Owner | Admin | Member |
Invite Members | ✅ | ✅ | ✅ |
Manage Subscription | ✅ | ✅ |
|
Access to Billing and Invoices | ✅ | ✅ |
|
Manage Seats | ✅ | ✅ |
|
Remove a Member | ✅ | ✅ |
|
Remove an Admin | ✅ |
|
|
Promote Admins | ✅ | ✅ |
|
Demote Admins | ✅ |
|
|
Transfer Ownership | ✅ |
|
|
Notes on Team Roles
A team can only have one team owner.
Admins can view all past invoices and transaction details.
You can always transfer team ownership to another team member if needed.
If a team owner wants to delete their Socrative Account, team ownership will need to be transferred to another team member first.
Inviting Team Members
Invite new team members by navigating to your profile on the top right and selecting Plans and Members. Choose the team from the ‘Viewing team:’ selector and click the Invite Members button.
Learn more about joining a team here: Joining or Leaving a Team
📝 Up to 10 team invitations can be sent simultaneously, with a daily limit of 10 invites
Assigning a Team Role
Change a team member’s role by navigating to your profile on the top right and selecting Plans and Members. Choose the team from the ‘Viewing team:’ selector and find the team member in the ‘Team Members’ section. Use the ‘Role’ column to change the team member’s role.
Assigning a Paid Seat
Socrative subscription plans are purchased with a set number of "seats" (individual memberships that grant access to the paid features of the selected plan). These seats can then be assigned to teacher accounts that have joined your team to unlock the selected plan's paid features on their accounts.
How to Assign a Paid Seat
Assign a paid seat by navigating to your profile on the top right and selecting Plans and Members. Choose the team from the ‘Viewing team:’ selector and find the team member in the ‘Team Members’ section. Under the ‘Seat’ column, select Upgrade to Paid.
📝If you have joined multiple teams, you only need a paid seat from one team to access paid features!
Seat Behaviour When Joining a Team
If there are available paid seats on the team subscription, the invitee will be assigned a paid seat automatically and can start using the features included in the team plan right away.
If there are no available paid seats on the team subscription, members will be added with a free seat.
Managing Seats
Switching the seat type from Paid to Free will downgrade their account, making their paid seat available for another team member.
Team owners and admins can purchase additional paid seats or downgrade existing members to make their paid seat available for the new invitee. (Additional seats are not available on the Essentials Plan.)
📝 Owners and Admins are not required to use a seat in the team subscription.
This is useful if some users handle subscription and team management but don't need the paid features of the team's plan.
Removing Team Members
Are there teachers from your school who have retired, moved on, or left your district? If so, it's important for Administrators to regularly audit their teacher list at the beginning and end of each school year. This helps ensure accurate licensing allocation and tracking of current teachers.
To remove members from your team, click the profile icon in the top right menu and select Plans and Members. Choose the team from the ‘Viewing team:’ selector and find the team members you want removed in the ‘Team Members’ section. Select the ‘...’ button on the team member row and press Remove Member.
Any seats they had can also be removed from your plan or kept for new team members.
Transferring Team Ownership
Teams must always have an assigned Owner. If you are a team owner looking to transfer this role or leave the team, team ownership must be transferred to another team admin or member.
Transfer ownership by navigating to your profile on the top right and selecting Plans and Members. Choose the team from the ‘Viewing team:’ selector and find a team member in the ‘Team Members’ section. Select the ‘...’ button on the team member row and press Transfer Ownership.