Frequently Asked Questions
Common questions about rooms, students, and Pro are answered here
Kenny Dickie avatar
Written by Kenny Dickie
Updated over a week ago

What is Socrative?

Socrative is an online tool for teachers to give quizzes and on-the-fly assessments to students. With Socrative you can create your own quizzes, quizzes are automatically graded, and you can create reports to evaluate how everyone did.

Rooms

How many students can you have in a room?

With the free version of Socrative and Socrative K-12 plan, you can have up to 50 students in a room take a quiz.

With Socrative Pro for Higher Ed and Corporate, you can have up to 200 students in a room take a quiz.

Can I have 200 students active in each of my rooms?

Yep, you may have 200 active students in each of your rooms. So say you have Socrative Pro with 20 rooms, you could have up to 200 in each of those rooms taking a quiz at the same time.

How many rooms do I have?

With the free version of Socrative, you have one room. With Socrative Pro, you can create up to 20 rooms.

How long can I leave a quiz or activity running in a room?

You can leave an activity running in a room for as long as you need. The activity will be closed to students when you click the Finish button in the Results section of your account.

Can I have multiple quizzes or activities running in a room at a time?

You can have one activity running in a room at a time. If you need to run multiple activities at once, you can start them in separate rooms. Here is how to create additional rooms in the Pro version of Socrative.

Quizzes

How many questions can I have in a single quiz?

There can be a maximum of 500 questions in a quiz.

Is there a limit to how long questions and answers are?

Socrative questions can have 65 000 characters while answers can have 10 000 characters. 

Can you insert math symbols?

You sure can! Learn more about creating Math Equations in Socrative.

Can I add audio or video clips to a quiz?

At this time, we do not support uploading audio tracks or video files in quizzes. However, we are always looking at ways to improve Socrative and the ability to add sounds and video clips is currently under consideration.

Can I delete quiz reports?

Yes, Socrative allows you to delete unnecessary reports as needed. Please note that you can only delete the reports created by you.

Can I sort my quizzes in my library?

Yes, you can sort your quizzes Alphabetically or by Date Modified.

Payment & Billing Questions

If I upgrade to Socrative PRO, will I keep all the quizzes and reports from my Free account?

Yes! All of your existing quizzes and reports will still be available in Socrative PRO.

How much does Socrative cost?
Check out this link to see all pricing options and a comparison between the Basic and Pro features! 

What is the exchange rate for my currency?

The exchange rate for foreign currencies varies daily and is determined at time of purchase.

Will my content still be translated if I upgrade to Socrative PRO?

Absolutely! All your existing content will remain translated.

Will I be automatically billed a recurring fee at the end of the year?

You can decide if you would like your account to Auto-Renew, or if you would like to turn off Auto-Renew for your account.

I purchased PRO on the wrong Socrative account, can I transfer it?

Yes! Please contact support@socrative.com and we can help you to transfer or merge your accounts. Please keep in mind you will need to have access to both your accounts.

Do you issue Purchase Orders for Socrative PRO?

We issue purchase orders for bulk purchases starting at 3+ teachers. 

Can I get a receipt?

We automatically email you a receipt after purchase. If you haven't received one, please check your Spam or Junk folders to ensure the message wasn't filtered. You can also download your receipt

If you have other questions feel free to, contact us at support!

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